Ask Harrison – Open Questions

Living document. Remove items once answered and implemented into SOPs.

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Espresso Machine (LN-213AD)

What's the brand/manufacturer? (Need to confirm so we can get the right manual. Check the nameplate – is it La Marzocco? Something else?)

Please review the Espresso Cleaning SOP – I finished writing it up from your notes. Check that the steps are correct, especially Step 4 (rinse backflush) and portafilter storage.

How often does the group head gasket get a deep clean vs. just the daily Cafiza procedure?

Any weekly or monthly maintenance you're already doing on it?

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Grinders

End-of-day procedure for the Ceado REV Titan and EK43? (Purge beans? Brush chute? We'll check manuals too, but want to know what you're actually doing.)

Can you grab the Ceado REV Titan manual? (Not available online – might be in the box or via QR code on the grinder.)

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Opening

What time does the opener arrive vs. when doors open?

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General

Hot water dispenser: turn off at close, or leave on overnight?

Shift-to-shift communication: if something breaks or runs low at close, how should we flag it for the opener? (Whiteboard? Slack? SpotOn note? Paper log?)